Customer Service - Donor Support Technician

Role: Donor Processing Technician in apheresis, responsible for preparing and monitoring donor procedures, operating pheresis equipment, and ensuring accurate data recording. Responsibilities include prepping donor and equipment, overseeing the pheresis process, responding to alarms, documenting incidents via PDA, and maintaining a clean, safe, and compliant work environment. May assist in other areas and perform duties as assigned. Requirements: High school diploma or equivalent; at least three months’ experience, preferably in healthcare; basic math skills; strong attention to detail. Preferred: Bilingual skills; flexibility to work 6-8 hour shifts including evenings, weekends, and rotating early shifts, with availability from 5:00 AM to 9:00 PM. High-value specifics: Role centered on blood donation/apheresis, with focus on donor safety, process monitoring, and compliance with health and safety policies. Work setup: shift-based environment with rotating schedules; no specific location or travel details provided.