Customer Service - Donor Support Technician

Role: Support donor pheresis procedures by preparing equipment, monitoring donors, and recording process data. Responsibilities include machine setup, responding to alarms, disconnecting donors post-procedure, maintaining safety and confidentiality, and ensuring proper documentation in electronic systems. The role may involve cross-training and supporting the center's hyperimmune programs if applicable. Requirements: High school diploma or equivalent; at least 3 months of experience, preferably in healthcare or related fields; basic math skills. High-value details: possibly supporting hyperimmune programs; working in a blood donation or apheresis center; adherence to HSE/OSHA protocols; handling hazardous chemicals and bloodborne pathogens; physical demands include standing, walking, lifting up to 25 pounds, and extended hours. Work setup: primarily on-site in a fast-paced environment, with potential overtime.