Customer Service - Donor Support Technician

Role: Plasma donor center technician responsible for preparing donors and equipment, monitoring the pheresis process, and ensuring accurate data recording. Responsibilities include donor registration and screening, overseeing the pheresis procedure, responding to alarms or reactions, maintaining safety protocols, and ensuring proper documentation in electronic systems. Qualifications: High school diploma or equivalent, with at least three months of experience in a medical, health, or customer service environment; basic math skills required. Preferred skills include bilingual abilities and cross-training in other operational areas. High-value specifics: roles involve adherence to HSE and OSHA policies, familiarity with hyperimmune programs, and work in a plasma collection center setting. Position may involve interaction with donors during the collection process, with focus on safety, compliance, and data accuracy. Work setup: likely on-site; salary range $18.98–$20.72/hour, dependent on experience and skills.