Customer Service - Donor Support Technician

Role: Pheresis Technician responsible for preparing and monitoring donor procedures in a biopharma or blood center setting. Objectives include ensuring safe, accurate collection via autopheresis machines, maintaining donor safety, and proper data recording. Responsibilities encompass equipment setup, donor monitoring, responding to alarms, documenting incidents and donor data electronically, and adhering to safety and confidentiality protocols. May require cross-training and bilingual skills depending on the organization. Requirements: High school diploma or equivalent; at least three months of related work experience, preferably in healthcare or medical environments; basic math skills. High-value: focus on apheresis procedures, donor safety, data management, compliance with HSE/OSHA policies, and potential involvement in hyperimmune programs. Work setup and travel details are not specified.