Customer Service - Donor Support Technician

Role: Support donor pheresis procedures by preparing equipment, monitoring donors, and recording process data. Responsibilities include machine setup, responding to alarms, disconnecting donors post-procedure, ensuring safety and compliance, documenting incidents in electronic systems, and maintaining a clean work environment. The role may involve cross-training and bilingual communication based on organizational needs. Qualifications: High school diploma or equivalent; minimum of 3 months experience, preferably in healthcare or related fields; ability to perform basic math. High-value specifics: involves working with pheresis machines in a blood donor setting, adhering to health, safety, and OSHA policies; requires manual dexterity, physical stamina, and ability to lift up to 25 pounds; environment includes exposure to hazardous chemicals and blood-borne pathogens. Work setup involves extended hours, overtime, standing, walking, and safety gear use.