Customer Service - Donor Support Technician

Role: Pheresis Technician responsible for preparing and monitoring donor procedures, ensuring equipment readiness, and maintaining safety and data accuracy during the pheresis process. Responsibilities include setting up autopheresis machines, overseeing donor reactions, recording incidents and process data via PDA, and ensuring compliance with SOPs, HSE, and OSHA standards. The technician maintains a clean work environment, manages supplies, and may be cross-trained or bilingual to meet operational needs. Qualifications: High school diploma or equivalent; minimum of 3 months’ experience in a medical or health-related environment or equivalent education. Basic math skills required. High-value specifics: emphasis on donor management, process monitoring, data recording, safety protocols, and compliance within a biopharma collection setting. Location and travel details not specified.