Customer Service - Donor Support Technician

Role: Donor pheresis technician responsible for preparing and monitoring the pheresis process, ensuring donor safety, equipment readiness, and accurate data recording. Responsibilities: set up and disassemble autopheresis machines, monitor donors during procedures, respond to alarms or adverse reactions, document incidents and donor information electronically, maintain a clean and compliant work environment, and support program-specific policies such as hyperimmune collections. Qualifications: high school diploma or equivalent, at least 3 months of related experience (preferably in healthcare or medical settings), basic math skills, and ability to perform job-related duties safely and accurately. Preferred skills or qualifications are not specified. HighValue: role involves blood collection procedures, equipment management, donor safety, and compliance with HSE and OSHA policies. Cross-training and bilingual skills may be required based on organizational needs. Work setup details and travel requirements are not provided.