Customer Service - Donor Support Technician

Role: Pheresis Technician responsible for preparing donors, equipment, and monitoring the pheresis process. Key responsibilities include setting up autopheresis machines, overseeing donor safety during the procedure, responding to alarms, recording data accurately in electronic systems, and ensuring compliance with safety and SOPs. Responsibilities also encompass maintaining a clean work environment, managing supplies, and adhering to health and safety policies. Qualifications: High school diploma or equivalent; minimum of three months’ experience, preferably in a medical or healthcare setting; basic math skills. Preferred skills may include bilingual abilities and cross-training in other areas. High-Value: Focus on blood/plasma donation, pheresis procedures, donor safety, process documentation, and compliance with HSE/OSHA standards. Work setup details and travel expectations are not specified.