Customer Service - Donor Support Technician (Bilingual, Spanish & English

Role: Pheresis Technician responsible for preparing, monitoring, and managing the donor and equipment during the pheresis process. Objectives include ensuring donor safety, process accuracy, and compliance with SOPs. Responsibilities encompass equipment setup, donor monitoring, alarm response, data recording via PDA, and maintaining a sterile environment. Qualifications: High school diploma or equivalent; minimum 3 months’ experience, preferably in a medical or healthcare setting; basic math skills. Preferred skills include bilingual capabilities if required by the organization. High-Value: Involvement in blood or plasma collection centers, supporting hyperimmune programs if applicable; adherence to HSE and OSHA policies; cross-training opportunities. Work setup: Not specified, but entails clinical environment engagement.