Customer Service - Donor Support Technician (Bilingual, Spanish & English

Role: Donorpheresis Technician responsible for preparing and monitoring the donor, equipment, and process during pheresis procedures in a biopharma or medical setting. Responsibilities include equipment setup, donor monitoring, responding to alarms, recording incident data via PDA, ensuring accurate data entry, and maintaining a safe, clean environment. The role involves adherence to SOPs, safety protocols, and confidentiality standards, with possible cross-training and bilingual requirements. Qualifications: High school diploma or equivalent; minimum three months of work experience, preferably in healthcare; basic math skills. High-Value: Focus on pheresis, donor management, equipment oversight, and data documentation; may involve hyper immune program policies; applicable in blood/plasma donation or biopharma manufacturing contexts. Work setup and travel details are not specified.