Customer Service - Donor Support Technician (Bilingual English/Spanish)

Role: Support thepheresis procedures by preparing equipment, monitoring donors, and ensuring process accuracy. Responsibilities: set up autopheresis machines, oversee donor and process safety, respond to alarms, document events via PDA, maintain clean and compliant work environment, and ensure data integrity in electronic systems. Requirements: high school diploma or equivalent; minimum 3 months of experience, preferably in healthcare or related fields; basic math skills. HighValue:pheresis process, donor monitoring, equipment preparation, safety protocols, bloodborne pathogen precautions, and data documentation. WorkSetup: physically demanding, fast-paced environment with extended hours, potential exposure to hazardous materials, high manual dexterity, and ability to lift up to 25 pounds; may require bilingual skills and cross-training.