Customer Service - Donor Support Technician (Bilingual – English/Spanish)

Role: Donor Apheresis Technician responsible for preparing and monitoring donors and equipment during the pheresis process. Objectives include ensuring donor safety, process accuracy, and compliance with SOPs. Responsibilities involve preparing donors and machinery, monitoring and responding to alarms, recording incident data via PDA, managing donor information electronically, and maintaining a clean, safe work environment while adhering to HSE and OSHA policies. Qualifications: High school diploma or equivalent; at least 3 months' experience in a medical or health-related setting or similar. Skills include basic math and proficiency with electronic recordkeeping. Preferred qualifications or additional skills are not specified. High-Value: Focus onpheresis procedures, donor safety, and data recording; may require bilingual skills; cross-training in other areas may be possible. Work setup details and travel expectations are not provided.