Customer Service - Donor Support Technician (Bilingual - English/Spanish)

Role: Pheresis Technician responsible for preparing and monitoring donor procedures, ensuring equipment readiness, and maintaining safety and compliance during the pheresis process. Responsibilities include preparing donors and equipment, monitoring and responding to alarms, accurately recording data via PDA, and ensuring a clean, safe work environment in accordance with SOPs, HSE, and OSHA policies. Qualifications: High school diploma or equivalent; at least 3 months' experience in a medical or health-related setting or related education; basic math skills. Preferred skills may include bilingual abilities and cross-training in other areas. High-Value: Focus on blood/plasma donation centers, pheresis procedures, with an emphasis on donor safety, data recording, and compliance with health regulations. Work setup details and travel requirements are not specified.