Customer Service - Donor Support Technician (Bilingual – English/Spanish)

Role: Pheresis Technician responsible for preparing and operating equipment, monitoring donors during pheresis procedures, and ensuring accurate data recording. Primary objectives include maintaining donor safety, process efficiency, and compliance with SOPs. Responsibilities encompass equipment setup, donor monitoring, alarm response, data documentation via PDA, and ensuring a clean work environment. Qualifications: High school diploma or equivalent, with at least 3 months’ experience, preferably in medical or health settings; ability to perform basic math. High-value details: experience withpheresis procedures, familiarity with electronic donor management systems, and adherence to safety and compliance protocols. The role may require bilingual skills and cross-training in other areas to meet business needs.