Customer Service - Donor Support Technician (Bilingual – English/Spanish)

Role: Pheresis Technician responsible for preparing and monitoring donor pheresis procedures, ensuring equipment readiness and donor safety. Responsibilities: set up and operate autopheresis machines, monitor donors for reactions, respond to alarms, accurately record data via PDA, maintain a clean work environment, and ensure availability of supplies. Also responsible for documentation, adhering to SOPs, and maintaining compliance with HSE and OSHA policies; may be cross-trained and bilingual skills may be preferred. Requirements: high school diploma or equivalent; minimum three months' experience, preferably in a healthcare or medical environment; basic math skills. HighValue: technical role supporting hyper immune programs or similar biopharma initiatives; focus on donor management, equipment operation, and data recording. WorkSetup: not specified; local legal and educational requirements may influence qualifications.