Customer Service - Donor Support Technician - Bilingual (English & Spanish)

Role: Pheresis Technician responsible for preparing and monitoring donors and equipment during the pheresis process. Primary objectives include ensuring donor safety, equipment readiness, accurate data recording, and maintaining a compliant, safe work environment. Responsibilities encompass equipment setup, donor monitoring, responding to alarms, documenting incidents via PDA, and ensuring data accuracy in electronic systems. The technician also maintains supplies, follows safety policies, and may be cross-trained and bilingual as needed. Requirements: High school diploma or equivalent, with at least three months' experience in medical or health settings or related education. Basic math skills are required. High-Value: Focus on blood/plasma donation procedures, pheresis process, donor safety, and data management. No specific therapeutic areas or clinical stages are specified. Location and travel details are not provided.