Customer Service - Donor Support Technician (Bilingual – English/Spanish)

Role: Donorpheresis technician responsible for preparing and monitoring the pheresis process, ensuring donor safety, equipment readiness, and accurate data documentation. Responsibilities: prepare donors, equipment, and supplies; monitor donors and process alarms; disconnect donors post-procedure; record incidents and donor data in electronic systems; maintain a clean, compliant, and safe work environment; and support hyper immune program policies if applicable. Qualifications: high school diploma or equivalent; at least 3 months of experience, preferably in a medical or health setting; basic math skills required. HighValue: blood/plasma pheresis procedures, donor safety, electronic data recording, HSE and OSHA compliance, potential cross-training, and bilingual capabilities. WorkSetup: not specified, but typical environment suggests clinical or lab setting.