Customer Service - Donor Support Technician (Bilingual – English/Spanish)

Role: Pheresis Technician responsible for preparing and monitoring donor procedures during the pheresis process. Objectives include ensuring equipment readiness, donor safety, accurate data recording, and adherence to safety and regulatory policies. Responsibilities encompass equipment setup, donor monitoring, responding to alarms, disconnection, incident documentation via PDA, maintaining a clean work environment, and ensuring supply availability. Qualifications: High school diploma or equivalent; at least three months' experience in a medical or healthcare setting or equivalent education. Skills include basic math, attention to safety, confidentiality, and possibly bilingual capabilities. High-value: Focus onpheresis procedures within a biopharma plasma collection context, emphasizing donor safety, process accuracy, and regulatory compliance. Work setup: Not specified, but involves clinical or laboratory environment.