Customer Service - Donor Support Technician (Bilingual – English/Spanish)

Role: Donor Apheresis Technician responsible for preparing and monitoring donors and equipment during pheresis procedures, ensuring safety, accuracy, and compliance with SOPs. Responsibilities: set up donor area and machines, monitor donor and process, respond to alarms, record incidents and donor data electronically, maintain a clean environment, and ensure safety protocols are followed. Qualifications: high school diploma or equivalent; at least 3 months' experience, preferably in healthcare; ability to perform basic math; bilingual skills may be preferred. HighValue: role involves blood/plasma collection using apheresis technology, with focus on donor safety and data integrity; familiarity with HSE/OSHA policies; may support hyperimmune programs. WorkSetup: not specified; cross-training and additional duties may be involved.