Customer Service - Donor Support Technician (Bilingual – English/Spanish)

Role: Supportpheresis procedures by preparing equipment, monitoring donors, and ensuring safety during the process under supervision. Responsibilities: set up autopheresis machines, monitor donors for reactions, respond to alarms, accurately record data via PDA, maintain a clean environment, ensure supply availability, and follow safety protocols. Requirements: high school diploma or equivalent; at least 3 months of experience, preferably in healthcare or related fields; basic math skills. HighValue: involved in donor management for plasma collection, with safety and data accuracy critical; familiarity with HSE/OSHA policies; physical ability to perform tasks in a fast-paced, potentially hazardous environment; bilingual skills may be preferred. WorkSetup: physical, requiring standing, walking, lifting up to 25 lbs, with extended hours and potential overtime.