Customer Service - Donor Support Technician (Bilingual – English/Spanish)

Role: Pheresis Technician responsible for preparing and monitoring donor procedures, ensuring equipment readiness, and maintaining safety protocols. Responsibilities include setting up autopheresis machines, monitoring donors during pheresis, responding to alarms, recording incident data via PDA, and ensuring accurate documentation within electronic systems. Maintains a clean environment, manages supplies, and adheres to safety and confidentiality standards. May be cross-trained or bilingual depending on organizational needs. Qualifications: High school diploma or equivalent; minimum 3 months' experience in healthcare or related fields; ability to perform basic math. High-value specifics: knowledge of pheresis procedures, donor management, compliance with HSE and OSHA policies, and familiarity with electronic data recording systems. Work setup and travel details are not specified.