Customer Service - Donor Support Technician (Bilingual – English/Spanish)

Role: Pheresis Technician responsible for preparing and monitoring donor and equipment during the pheresis process, ensuring safety and adherence to protocols. Responsibilities: set up and disconnect autopheresis machines, monitor donors, respond to alarms, record incident data electronically, and maintain a clean, compliant work environment. Qualifications: high school diploma or equivalent; at least 3 months of relevant experience, preferably in a medical or health setting; basic math skills. High-Value: focus on blood/plasma collection via pheresis, possibly supporting hyperimmune programs; use of PDA for data recording, working within HSE and OSHA guidelines; bilingual skills may be required. WorkSetup: compensation range $16.61-$18.13/hr, with potential local variations.