Customer Service - Donor Support Technician (Bilingual – English/Spanish)

Role: Pheresis Technician responsible for preparing and monitoring donor procedures, ensuring equipment readiness, and maintaining safety and compliance during the pheresis process. Responsibilities include setting up the autopheresis machine, monitoring donors and responding to alarms, accurately recording data via PDA, and ensuring proper documentation and confidentiality. Maintains a clean work environment and adheres to HSE and OSHA policies. May be cross-trained and bilingual skills could be required. Qualifications: High school diploma or equivalent; at least three months of experience, preferably in healthcare or a related setting; basic math skills. High-value specifics: role supports hyper immune programs at the center, implying involvement in biologics or plasma-derived therapies. No explicit mention of location, travel, or specific therapeutic areas, but the focus on donor pheresis suggests relevance to plasma collection, possibly supporting biologics manufacturing. Collaboration details or reporting structure are not specified.