Customer Service - Donor Support Technician (Bilingual – English/Spanish

Role: Donor pheresis technician responsible for preparing donors, equipment, and monitoring the pheresis process to ensure safety and efficiency. Responsibilities: set up and disassemble pheresis machines, monitor donors for reactions, respond to alarms, accurately record data using PDA, and maintain a clean work environment. Ensure compliance with SOPs, HSE, and OSHA policies, and maintain donor confidentiality. Qualifications: high school diploma or equivalent, minimum 3 months’ experience in healthcare or related field, basic math skills. Preferred: bilingual skills if required by the organization. High-Value: involves blood or plasma pheresis procedures, possibly within hyperimmune programs; focus on donor safety, data accuracy, and regulatory compliance. Work setup: not specified; no travel indicated.