Customer Service - Donor Support Technician (Bilingual - English/Spanish)

Role: Pheresis Technician responsible for preparing, monitoring, and discharging donors during the pheresis process. Objectives: ensure safe and efficient collection, maintain accurate documentation, and uphold safety protocols. Responsibilities: prepare donor and equipment, monitor procedures, respond to alarms, record incidents using PDA, link data to donor records, and ensure a clean work environment. Qualifications: high school diploma or equivalent; minimum 3 months of relevant experience, preferably in healthcare; basic math skills. High-Value: focus on donor collection in a clinical or healthcare setting; adherence to HSE and OSHA policies; potential cross-training and bilingual skills required; understanding of hyper immune programs may be relevant; documentation and data management using electronic systems. Work setup and travel details are not specified.