Customer Service - Donor Support Technician

Role: Donor Pheresis Technician responsible for preparing and monitoring the pheresis process, ensuring donor safety, equipment functionality, and accurate data recording. Responsibilities: prepare donors, equipment, and supplies; monitor donors and respond to alarms; disconnect donors post-procedure; document incidents and donor data via PDA; maintain a safe and clean work environment; and ensure compliance with SOPs, HSE, and OSHA policies. Qualifications: high school diploma or equivalent; minimum 3 months’ experience, preferably in healthcare or related settings; ability to perform basic math. Preferred: bilingual skills may be advantageous; cross-training in other areas may be required. High-Value: role supports hyper immune programs, involves interface with electronic donor management systems, and emphasizes safety and confidentiality. Work setup details and other specifics are not provided in the description.