Customer Service - Donor Support Technician

Role: Donor Phlebotomy Technician responsible for preparing donors, equipment, and monitoring the pheresis process to ensure safety and efficiency. Responsibilities include setting up equipment, responding to alarms, recording process data via PDA, maintaining compliance with SOPs, and ensuring a clean work environment. The role involves data accuracy, safety adherence, and potential cross-training in other areas; bilingual skills may be preferred. Qualifications: High school diploma or equivalent, with at least 3 months of experience in a medical or health-related environment or related education. Must perform basic math calculations. High-value: Focus onpheresis procedures, donor safety, and GMP-like environment; may involve hyperimmune programs depending on site specifics. Work setup and location details are not specified; travel requirements are not indicated.