Customer Service - Donor Support Technician

Role: Pheresis Operator responsible for preparing, monitoring, and completing the donor pheresis process while ensuring safety and compliance. Responsibilities include equipment setup, donor monitoring, alarm response, data recording, and maintaining a clean environment. The role involves using electronic systems (PDA) for incident documentation and linking equipment to donor data, with an emphasis on safety, confidentiality, and adherence to SOPs and health policies. Qualifications: High school diploma or equivalent; at least 3 months’ experience in medical or health-related settings preferred; basic math skills required. HighValue: Focus onpheresis procedures in a biopharma or healthcare environment, with responsibilities spanning donor safety, data accuracy, and compliance with HSE/OSHA policies. Cross-training and bilingual skills may be advantageous. WorkSetup: Not specified; likely on-site at a collection center.