Customer Service - Donor Support Technician

Role: Pheresis Technician responsible for preparing donors, equipment, and monitoring the pheresis process to ensure safety and compliance. Core responsibilities include setting up and discharging the autopheresis machine, responding to alarms, recording data accurately in electronic systems, and maintaining a safe, clean work environment. The role involves patient safety monitoring, documentation, and adherence to SOPs, HSE, and OSHA policies. Qualifications: high school diploma or equivalent; at least 3 months' experience in medical or health provider settings or related education. Basic math skills are required. Preferred: bilingual skills may be advantageous. High-Value: focuses on blood/plasma pheresis procedures, with an emphasis on donor safety and data integrity. Work setup, pay range, and legal requirements vary by location and are provided as per local regulations.