Customer Service - Donor Support Technician

Role: Donor Apheresis Technician responsible for preparing donors, equipment, and monitoring the pheresis process within a biopharma or blood center setting. Objectives include ensuring donor safety, accurate data recording, and process efficiency. Core responsibilities: prepare and operate apheresis machinery, monitor donors during procedures, respond to alarms and adverse events, and maintain documentation in electronic systems according to SOPs. Qualifications: high school diploma or equivalent; at least 3 months' experience in medical or health services preferred; basic math skills required. HighValue: focus on pheresis procedures, donor safety, data management, and adherence to HSE/OSHA policies; bilingual skills may be advantageous; potentially cross-trained roles; compliance with regulatory and safety protocols. Work setup details, including location or travel, are not specified.