Customer Service - Donor Support Technician

Role: Pheresis Technician responsible for preparing and monitoring donor procedures, ensuring equipment functionality, and recording process data. Responsibilities: prepare donors, equipment, and supplies; monitor pheresis procedures and respond to alarms; disconnect donors post-procedure; document incidents and donor information accurately using PDA; maintain a safe, clean work environment while adhering to HSE and OSHA policies; ensure confidentiality and may be cross-trained in other areas. Requirements: high school diploma or equivalent; minimum three months' experience, preferably in healthcare settings; ability to perform basic math. Preferred: bilingual skills may be required. High-Value: focus on donor pheresis procedures, equipment management, data recording, and safety compliance. The role supports hyperimmune programs; specific therapeutic areas or modalities are not detailed. Location and travel specifics are not provided.