Customer Service - Donor Support Technician

Role: Apheresis Technician responsible for preparing and monitoring donor pheresis procedures, ensuring safety and accuracy throughout the process. Responsibilities include equipment setup, donor monitoring, responding to alarms, recording incident data via PDA, and maintaining compliance with SOPs, HSE, and OSHA policies. The role involves ensuring proper documentation, maintaining a clean work environment, and supporting hyper immune programs if applicable. Qualifications: High school diploma or equivalent; at least 3 months of related work experience, preferably in a medical or health setting; basic math skills. Preferred skills include bilingual abilities and flexibility for cross-training. High-Value: Focus on donor pheresis procedures, equipment management, adherence to safety and regulatory protocols, with an emphasis on data accuracy and process safety. Work setup and travel requirements are not specified.