Customer Service - Donor Support Technician

Role: Pheresis Technician responsible for preparing and monitoring donor procedures, ensuring equipment readiness, and maintaining safety and compliance. Responsibilities include setting up autopheresis machines, overseeing donor and process monitoring, recording incidents and donor data accurately, and ensuring a clean, safe work environment in accordance with SOPs, HSE, and OSHA policies. The role may involve cross-training and bilingual skills to meet operational needs. Qualifications: High school diploma or equivalent, with at least three months of experience in a medical or health-related setting or equivalent education. Basic math skills required. High-value biopharma specifics: Focus on donor management and pheresis processes, supporting hyper immune programs if applicable, with attention to safety, data integrity, and regulatory compliance. Work setup details are not specified, and travel is not indicated.