Customer Service - Donor Support Technician

Role: Donor pheresis technician responsible for preparing and monitoring the pheresis process, ensuring donor safety, and accurately documenting procedures. Responsibilities: prepare donor, equipment, and environment; monitor donor and machine during pheresis; respond to alarms and adverse events; disconnect donor post-procedure; record incidents and donor data electronically; maintain a clean work environment and comply with safety policies; may be cross-trained and bilingual if needed. Requirements: High school diploma or equivalent; minimum 3 months' experience, preferably in healthcare or medical settings; ability to perform basic math. High-Value: focus on blood/plasma donation; pheresis procedures; adherence to HSE and OSHA policies; use of electronic data management systems. Work setup and travel details are not specified.