Customer Service - Donor Support Technician

Role: Support pheresis procedures by preparing and operating the autopheresis machine, monitoring donors, and ensuring safety and compliance. Responsibilities: set up equipment, respond to alarms, disconnect donors post-procedure, document incidents and donor data via PDA, maintain a clean environment, and adhere to safety protocols; may assist in other areas and require bilingual skills. Requirements: high school diploma or equivalent; minimum 3 months of experience, preferably in healthcare; basic math skills; ability to follow instructions, perform manual tasks, and work in a fast-paced, potentially hazardous environment. High-Value: role involves blood/blood component collection, donor safety monitoring, and data documentation, with exposure to blood-borne pathogens and chemicals. WorkSetup: likely on-site; extended hours and overtime required.