Customer Service - Donor Support Technician

Role: Supportpheresis process operations by preparing equipment, monitoring donor and machine during pheresis, and ensuring safety and compliance. Responsibilities: set up and disassemble autopheresis machines, respond to alarms, record incidents and donor data accurately, maintain a clean work environment, and follow safety protocols. Qualifications: high school diploma or equivalent; minimum 3 months’ experience in healthcare or related fields; basic math skills; physical ability to stand, walk, lift up to 25 pounds, and perform manual tasks in a fast-paced, potentially hazardous environment. HighValue: blood donation, pheresis procedures, donor safety, equipment monitoring, regulatory compliance, and safety standards (OSHA/HSE). WorkSetup: primarily on-site, with extended hours, potential overtime, and need for PPE.