Customer Service - Donor Support Technician

Role: Pheresis Technician responsible for preparing and monitoring donor procedures to ensure safe and efficient collection of blood components. Responsibilities include equipment setup, donor monitoring, responding to alarms, recording incidents via PDA, maintaining data accuracy, and ensuring a clean work environment. The role emphasizes adherence to safety, health, and confidentiality policies. Additional duties may involve cross-training and bilingual communication. Qualifications: High school diploma or equivalent; at least three months’ experience in medical or health environments preferred; basic math skills required. High-value specifics: Support hyper immune programs if applicable; adherence to SOPs and HSE/OSHA policies; work may involve documentation and data management in a regulated biopharma setting. Work setup details and travel requirements are not specified.