Customer Service - Donor Support Technician

Role: Pheresis Technician responsible for donor preparation, machine setup, process monitoring, and documentation during plasmapheresis procedures. Objectives include ensuring donor safety, process efficiency, and accurate data recording. Responsibilities encompass preparing donors and equipment, monitoring during the procedure, responding to alarms, and documenting incidents using PDA systems in compliance with SOPs. Additional duties involve maintaining a clean work environment, ensuring supplies availability, and adhering to safety and confidentiality policies. Qualifications: High school diploma or equivalent; at least three months' experience, preferably in medical or health settings; basic math skills. Preferred skills include bilingual abilities and cross-training in other areas. High-Value: Focus on blood/plasma donation,pheresis procedures, donor safety, electronic recordkeeping, and adherence to HSE and OSHA policies. Work setup details not specified; no travel requirements indicated.