Customer Service - Donor Support Technician

Role: Pheresis Technician responsible for preparing equipment and donor for pheresis procedures, monitoring the process, and responding to alarms or donor reactions. Responsibilities include documenting incidents using PDA, ensuring accurate data entry in electronic systems, maintaining a clean work environment, and adhering to safety and confidentiality protocols. May be cross-trained in other areas and bilingual skills could be required. Qualifications: High school diploma or equivalent; at least 3 months of experience, preferably in a medical or health setting; basic math skills. High-Value: Involves donor management for hyperimmune programs; focus on aseptic technique, safety, and compliance with HSE/OSHA policies. Work setup and travel details are not specified.