Customer Service - Donor Support Technician

Role: Pheresis Technician responsible for preparing and monitoring the donor, equipment, and process during pheresis procedures. Objectives include ensuring donor safety, process accuracy, and compliance with SOPs and safety protocols. Responsibilities encompass equipment setup, donor monitoring, alarm response, data recording via PDA, and maintaining a clean work environment. Qualifications: High school diploma or equivalent; at least 3 months’ experience in medical or health-related settings or equivalent education. Skills: basic math, attention to detail, adherence to safety and confidentiality policies. HighValue: supports hyper immune programs, follows HSE and OSHA standards, may be cross-trained or bilingual depending on location. WorkSetup: specifics not provided; typical role in a clinical or blood donation center.