Customer Service - Donor Support Technician

Role: Donorpheresis technician responsible for preparing and operating the apheresis equipment, monitoring donors during the pheresis process, and ensuring safety and compliance. Responsibilities include setting up donor areas, managing the autopheresis machine, responding to alarms, disconnecting donors post-procedure, recording incident and process data via PDA, maintaining a clean work environment, and adhering to safety policies. The role may involve cross-training and bilingual skills to meet operational needs. Qualifications: High school diploma or equivalent; minimum 3 months’ experience preferably in a medical or healthcare setting; basic math skills. HighValue: focus on pheresis process in a biopharma or blood component collection environment, likely supporting hyper immune programs; emphasis on safety, documentation, and compliance with HSE/OSHA policies. WorkSetup: not specified; may involve on-site duties.