Customer Service - Donor Support Technician

Role: Pheresis Technician responsible for preparing, monitoring, and completing the donor pheresis process, ensuring safety and compliance. Responsibilities: set up and operate autopheresis equipment, monitor donors for reactions, respond to alarms, accurately record donor data using PDA, maintain a clean work environment, and follow safety protocols. Qualifications: high school diploma or equivalent; minimum 3 months' experience, preferably in medical or health settings; ability to perform basic math. High-Value: focus onpheresis procedures within a biopharma context, supporting hyper immune programs if applicable. Work setup: details on location or travel are not specified; cross-training and bilingual skills may be required based on organizational needs.