Customer Service - Donor Support Technician

Role: Pheresis Technician responsible for preparing and monitoring donor pheresis procedures, ensuring equipment readiness, and maintaining documentation accuracy. Responsibilities: set up and operate autopheresis machines, monitor donors during the process, respond to alarms, disconnect donors post-procedure, and record incidents and data in electronic systems. Maintain a clean work environment, ensure supply availability, and adhere to safety and confidentiality policies. Potential cross-training in other areas and bilingual skills may be required. Qualifications: high school diploma or equivalent; at least 3 months of experience in medical or health-related settings or comparable education. Basic math skills needed. High-Value: involvespheresis procedures within a biopharma setting, with focus on donor management, process monitoring, and data documentation. Work setup: not specified; pay range at hiring is $16.61–$19.65/hour, contingent on skills and experience.