Customer Service - Donor Support Technician

Role: Donorpheresis Technician responsible for preparing and monitoring the pheresis process, ensuring donor safety, and maintaining accurate records. Responsibilities include equipment setup, donor monitoring during procedures, responding to alarms, disconnecting donors post-procedure, documenting incidents via PDA, and ensuring compliance with SOPs and safety protocols. The technician maintains a clean work environment, manages supplies, and may be cross-trained in other areas. Qualifications include a high school diploma or equivalent, with at least three months of experience in a medical or health-related setting; basic math skills are required. Preferred skills may include bilingual abilities. High-Value: Experience in blood/plasma donation centers, familiarity with pheresis equipment, compliance with health and safety regulations, and data entry in electronic management systems. Work setup details or travel expectations are not specified.