Customer Service - Donor Support Technician

Role: Pheresis Technician responsible for preparing and monitoring donor procedures, ensuring equipment readiness, and maintaining process documentation. Responsibilities include setting up the autopheresis machine, overseeing donor safety during the pheresis process, responding to alarms, disconnecting donors post-procedure, and recording incidents via PDA linked to donor data. Ensures compliance with SOPs, HSE, OSHA policies, and maintains a clean, safe environment. May be cross-trained and bilingual skills might be required. Qualifications: High school diploma or equivalent; at least 3 months' experience in medical or healthcare settings or equivalent education. Basic math skills are necessary. High-Value Details: Focus on donor pheresis procedures within a biopharma context, supporting hyper immune programs if applicable. Work setup details or travel are not specified.