Customer Service - Donor Support Technician

Role: Pheresis Technician responsible for preparing and operating donor pheresis procedures, monitoring donor safety, and accurately recording process data. Responsibilities: set up donor area and equipment, oversee the pheresis process, respond to alarms, disconnect donors post-procedure, ensure compliance with safety and SOPs, maintain a clean work environment, and document incidents via PDA. Qualifications: high school diploma or equivalent; at least 3 months' experience, preferably in healthcare; ability to perform basic math; bilingual skills may be required. HighValue: biological donation process, pheresis procedures, donor safety monitoring, data recording, adherence to HSE and OSHA policies. WorkSetup: likely on-site; cross-training and flexibility in duties may be required.