Customer Service-Donor Support Technician

Role: Pheresis Technician responsible for preparing donors, equipment, and monitoring the pheresis process to ensure safety and compliance. Responsibilities include setting up the autopheresis machine, responding to alarms, disconnecting donors post-procedure, recording incidents using PDA, maintaining accurate data in electronic systems, and ensuring a clean, safe work environment. Requirements: High school diploma or equivalent; at least three months of experience, preferably in healthcare or medical environments; ability to perform basic math. Preferred skills include bilingual abilities and cross-training flexibility. High-Value: Focus on donor management andpheresis procedures in a biopharma setting, with adherence to HSE and OSHA policies. No specific therapeutic areas, development stages, or modalities are specified. Collaboration with medical staff and adherence to SOPs are implied. Work setup is not explicitly stated but likely involves onsite facility work.