Customer Service - Donor Support Technician

Role: Pheresis Technician responsible for preparing and monitoring donor procedures during the pheresis process. Objectives include ensuring equipment readiness, donor safety, accurate data recording, and maintaining a compliant, efficient work environment. Responsibilities encompass preparing the donor and equipment, overseeing the pheresis process, responding to alarms, documenting incidents via PDA, and ensuring data accuracy per SOPs; may assist in hyper immune program policies. Qualifications: High school diploma or equivalent; at least 3 months' experience in medical or health settings preferred; proficiency in basic math. High-value specifics include role in blood/plasma donation procedures, adherence to health and safety regulations (HSE, OSHA), and potential bilingual skills. Cross-training and flexibility are valued. The position emphasizes strict confidentiality and may involve duties across multiple areas as needed.