Customer Service - Donor Support Technician

Role: Pheresis Technician responsible for preparing and monitoring donors and equipment during the pheresis process to ensure safety and procedure accuracy. Responsibilities include preparing donor areas and machines, monitoring donors and alarms, disconnecting donors post-procedure, recording incidents and donor data in electronic systems, and maintaining a sterile, compliant work environment. The role may involve cross-training and bilingual communication as needed. Requirements: High school diploma or equivalent; minimum three months' experience, preferably in healthcare or medical environment; basic math skills. High-Value: Focus on blood/plasma collection via pheresis, adherence to HSE and OSHA policies, and data management. Collaboration with supervisory staff for donor flow and process issues. Work setup and travel details are not specified.