Customer Service - Donor Support Technician

Role: Support donor pheresis procedures by preparing equipment, monitoring donors, responding to alarms, and ensuring accurate data recording. Responsibilities: set up autopheresis machines, oversee the process, respond to donor reactions, document incidents via PDA, link equipment to donor profiles, and maintain a clean, compliant work environment. Requirements: high school diploma or equivalent; minimum 3 months’ experience, preferably in healthcare; basic math skills; ability to follow instructions and operate in a fast-paced, potentially hazardous environment. HighValue: involves blood donor pheresis, process monitoring, equipment setup, data management, compliance with HSE/OSHA policies, and potential cross-training; physical demands include standing, walking, lifting up to 25 lbs, and working extended hours. WorkSetup: physical, with mandatory PPE; overtime required; no specific travel noted.